Frequently Asked Questions
What are the requirements to rent a car from Venom Cars Dubai?
To rent a car, you need:
- A valid driver’s license (UAE or international).
- A passport copy (for tourists).
- A valid visa (for visitors in the UAE).
- A security deposit (amount depends on the vehicle).
Do I need a deposit to rent a car?
Yes, a refundable security deposit is required. The amount varies based on the car model and rental duration. Deposits are refunded within 14 to 30 days after returning the vehicle.
What payment methods do you accept?
We accept:
- Credit & Debit Cards (Visa, MasterCard, etc.)
- Bank Transfers
- Cash Payments (for local customers)
Can I rent a car without a driver’s license from the UAE?
Yes, tourists can rent a car using an international driving permit (IDP) along with their home country’s driving license. Some countries are exempt from needing an IDP—contact us for details.
Is there a minimum rental period?
Yes, the minimum rental period is 1 day. However, we offer long-term rental options with special pricing for weekly and monthly bookings.
Do you offer delivery and pickup services?
Yes, we provide free car delivery and pickup in Dubai for most rentals. Additional fees may apply for deliveries outside the city.
What happens if I have an accident or need roadside assistance?
In case of an accident:
- Contact the police immediately and obtain a report.
- Inform us so we can assist with insurance claims.
- We provide 24/7 roadside assistance for breakdowns or emergencies.
Are there mileage limits on rented vehicles?
Yes, mileage limits depend on the rental package. Additional charges apply if you exceed the allotted mileage. Unlimited mileage options are available upon request.